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DXF Export in 7.1 not working

Dutch_Mn
12-Amethyst

DXF Export in 7.1 not working

When we try to export a DXF from 7.1 all we get is the file name with a .$$$ extension and a 0KB file size (800610.$$$) Is anyone else having this problem?
2 REPLIES 2

Hi Glenn, this is an issue you should typically report to a support representative using the call logger on the support site at https://www.ptc.com/appserver/cs/call_logger/call_logger.jsp. There may be a problem with the installation and you can try to reset IsoDraw to it's defaults. To do so, you start IsoDraw with the Shift key pressed. A message will be displayed asking if you would like to create new preferences. Once you confirmed your IsoDraw will behave like just installed. If this does not change anything, please contact PTC support. regards, Christian

Christian, Thanks for the quick reply, I reset the preferences as you suggested and that seemed to fix the problem. In our old preference file the DFX export was: DXF Export: dxf;2;0;0; and after the reset: DXF Export: dxf;2;5;1; So I reloaded our old preferences file, changed the export and now all seems to be working. Thanks
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