Get errors when trying to extract a UPIPCO message for a category 1 update

[LanceWoods]

I am getting an error message when I try to extract a UPIPCO message for a figure in Provisioning Manager.

Here are the errors I'm getting:

ORA- 01422: Exact fetch returns more than requested number of rows and

ORA- 06512: at "Aspect.Remove_Unchanged_Data", Line 307

ORA- 06512: at "Aspect.Setup_Extraction_Data_Table", Line 30

ORA- 06512: at line 1

Anyone else have this problem or know how to fix it? Does PTC list the errors for Provisioning Manager anywhere? I haven't found anything on these errors...Very frustrating...

[ptc-4181040]

I am getting a similar message when I try to export any message format. Did you get an answer?

[LanceWoods]

Yes, but it turns out this was an issue with how the end customer wants the message and not an issue with the software.

[PaulMontgomery]

Please could you advise, what is the version of the software that you are currently using when this error message is appearing, this would allow for a more in depth search of the code base to determine what is the underlying issue.