How to Determine the Datecode of the Arbortext Publishing Engine

[ptc-1679129]

PTC support requires that I enter a datecode for the version of the
product I am using. The PTC site indicates that the datecode should be
available from the Help --> About --> Version screen within Arbortext.
All I see is a version number (5.2) and a build number (MPL-2037). I get
this same information when using the servlet to request the version of
the Publishing Engine (Version 5.2 - Build MPL-2037). None of this
information matches the datecode options on the PTC website: M10, M20,
etc... Does anyone know how to determine the datecode for the version of
the Arbortext Publishing Engine we are using?





Dan VanOrden

Project Manager / Senior Analyst

Resource Data, Inc.

5440 Franklin Road, Suite 202

Boise, Idaho 83705

(208) 424-2203 Phone

(208) 424-7843 Fax

(208) 284-8436 Cell

E-mail: dvo@resdat.com <">mailto:dvo@resdat.com>

[ptc-1787870]

You can log onto the PE server, launch PE Interactive and then go to Help
> About Arbortext PE Interactive > Version.

It sounds like you have Arbortext 5.2 F000, where F000 is the foundation
or initial release. The M's indicate subsequent maintenance releases.

If you don't see any M's, then you probably have the straight 5.2 version.
If this is true, your Arbortext version screen should display "Version
5.2" on the top line and the MPL build number on the next line.

Mine looks like this:
Version 5.2 M020
July 1, 2006 (MPLP2-168)




"Daniel Van Orden" <dvo@resdat.com>
07/23/2007 09:19 AM
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[adepters] - How to Determine the Datecode of the Arbortext Publishing
Engine






PTC support requires that I enter a datecode for the version of the
product I am using. The PTC site indicates that the datecode should be
available from the Help --> About --> Version screen within Arbortext. All
I see is a version number (5.2) and a build number (MPL-2037). I get this
same information when using the servlet to request the version of the
Publishing Engine (Version 5.2 - Build MPL-2037). None of this information
matches the datecode options on the PTC website: M10, M20, etc… Does
anyone know how to determine the datecode for the version of the Arbortext
Publishing Engine we are using?


Dan VanOrden
Project Manager / Senior Analyst
Resource Data, Inc.
5440 Franklin Road, Suite 202
Boise, Idaho 83705
(208) 424-2203 Phone
(208) 424-7843 Fax
(208) 284-8436 Cell
E-mail: dvo@resdat.com

[BobSpangenburg]

Another option to find out what version you are using assuming you're not hitting the web page is to look in the install directory for a folder called "install". In this directory, there is a file called "patchlvl.txt". This file is in all the Arbortext installs and contains the current installed version. It will look something like this:

Version 11.3 M010
February 3, 2007
Version 5.3 M010


Hope this helps...

Bob