cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Want the oppurtunity to discuss enhancements to PTC products? Join a working group! X

Java runtime not found

ebheadrick
1-Newbie

Java runtime not found

Hi,

I am not sure what is going on with my install in 5.3M030. Everything seems to install ok without errors, but when I open the editor I get the error that it can't find the java runtime environment.

I uninstalled Arbortext, then reinstalled it. I did the same for java.

What am I over looking?

Ellen

8 REPLIES 8

Hi Ellen,



Try checking your startup files for any settings that are increasing the
memory allocated to the JVM. It could be that one of your startup files
is setting the JVM memory higher than the OS on your machine will allow.
If that's the case, then the JVM embedded in Arbortext will fail to start.




Ryan


After do some more uninstalls and reinstalls I finally got the correct
combination.

Thank you,
Ellen

"Ryan Lubben" <ryanl@kencook.com> wrote on 04/24/2009 07:17:19 AM:

> Hi Ellen,
>
> Try checking your startup files for any settings that are increasing
> the memory allocated to the JVM. It could be that one of your
> startup files is setting the JVM memory higher than the OS on your
> machine will allow. If that’s the case, then the JVM embedded in
> Arbortext will fail to start.
>
> Ryan
>
> Subject: [adepters] - Java runtime not found
>
> Hi,
> I am not sure what is going on with my install in 5.3M030.
> Everything seems to install ok without errors, but when I open the
> editor I get the error that it can't find the java runtime environment.
> I uninstalled Arbortext, then reinstalled it. I did the same for java.
> What am I over looking?
> Ellen
>

Hi Ellen,



Can you please let me know what are installs and uninstalls you did to overcome the problem.I have been having the same problem since few days. I also did try to set the memory allocated to JVM, but no luck.





Suresh

Hey Suresh, and any other folks who have this problem and are upset with Ellen.... I kept trying things out until I found it. Control Panel, java , java tab of java control panel , View... button. Then find, and search your C drive. This will inform Java, that it in fact has Java, so that when ArborText tries to find Java, Java doesn't say "never heard of it"

 

Then it worked.

Hi Suresh,

Sorry I forgot to get back to you. I have looked back through my notes and I haven't come across anything that told me what I did. The only thing Isort of remember isusing the Java Console (Control Panel) I think I needed to change the Java Runtime Environment Settings. I am not sure what I changed there.

Sorry I am not much help. I am sure it was one of those things that I just kept trying things until it worked and wasn't sure what the last thing I had done!

Ellen

Hi Suresh-



I once ran into this. IIRC the fix was to re-register the app, using the
Windows command "epic -RegServer".



--Clay


Clay:



Do you know of any other fix? I've tried un-installing and re-installing
Editor and the JRE, but to no avail. -RegServer doesn't fix it either. I
fished around Ellen's suggestion about the Java console and added as
many Java app paths it could find. No deal.



John


Hi John-



Do you have a value for your javavmpath option? If it's empty, it should
pick up the JVM that ships with Editor. If it has a value, make sure it
points to a valid JVM. See "set javavmpath" in the online help for more
details.



Can you run the java VM that ships with Arbortext? In other words, if
you go into $ARBORTEXT/Editor/bin/jre/bin and run "java -version", you
get a message about the java version?



--Clay


Top Tags