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Scrunched up menus

unknown1
1-Newbie

Scrunched up menus

We're using Epic Editor 5.1 by connecting to a Windows server via Citrix Metaframe.

Occasionally the menus get scrunched up to the left (see attached screen shot). The menu_reset command has no effect.

Has anybody encountered this before? Is there anything we can do to fix this? Is it fixed in later versions of Editor?
3 REPLIES 3
lynn
1-Newbie
(To:unknown1)

<br /><br />Susan,<br /><br /><br /><br /><br /><br /><br /><br />I have not personally encountered this<br />problem, but if memory serves me correctly (and as I get older it seems to fail<br />more than it once did), there was someone else who had this problem five or six<br />years ago. I do not recall the outcome, but if you can find the archives<br />and search it, you might find your answer. I don’t even recall the<br />exact subject line (which would help the search). Maybe another of the<br />old hands might recall (I started to name names here, but decided to leave the “old”<br />out of this).<br /><br /><br /><br /><br /><br /><br /><br />From the looks of the menu in your photo,<br />you have customized it a bit. I’d try loading the default Epic menu<br />and see if you still have the problem. Then reload your custom menu and<br />see what happens. <br /><br /><br /><br /><br /><br /><br /><br />Lynn<br /><br /><br /><br /><br /><br /><br /><br /> <br /><br /><br /><br /><br /><br /> <br /><br />From: Susan White<br /> <br /><br />Sent: Tuesday, May 15, 2007 9:22<br />PM<br /><br />To:<br />Adepters@maillist.arbortext.com<br /><br />Subject: Scrunched up menus<br /><br /><br /><br /> <br /><br /><br /><br /><br /><br />We're using Epic Editor 5.1 by connecting to a Windows server via<br />Citrix Metaframe. <br /><br /><br /><br />Occasionally the menus get scrunched up to the left (see attached screen shot).<br />The menu_reset command has no effect. <br /><br /><br /><br />Has anybody encountered this before? Is there anything we can do to fix this?<br />Is it fixed in later versions of Editor? <br /><br /><br /><br />Attachment: &lt;a&lt;br/&gt;href="http://forums.arbortext.com/webx?233@@.3c413b2d!enclosure=.3c413b2a"&gt;epic-menus.png<br />

A search of the archives did not yield anything about this problem.

Also, I removed all of our custom menus/menu items and the problem still exists.

Got anymore ideas? 🙂

Susan,
So you are saying the basic default Epic menu is also scruched up. Now I am at a loss. I really don't know what to do next.
Lynn
-----"Susan White" <swhite@lexmark.com> wrote: -----

To: <adepters@maillist.arbortext.com>
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