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Support to User Ratio

btvining
1-Newbie
1-Newbie
‎Feb 10, 2006 04:12 PM
‎Feb 10, 2006 04:12 PM

Support to User Ratio

All,
I am trying to build a case for additional Pro/E support personnel and would like to get some idea of what other companies consider the appropriate ratio of support personnel to Pro/E users. I would like to know current ratios and if this staff level is sufficient.

Thanks,
Brian
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