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This document is a general reference/help with configuring and troubleshooting google email account with the ThingWorx mail extension.
To start with the configuration:
SMTP: smtp.gmail.com 587, TLS checked. If SSL is being used, the port should be 465.
POP3: pop.gmail.com 995
To test, go to "Services" and click on "test" for the SendMessage service. Successful request will show an empty screen with green "result" at the top.
Possible errors:
Check your Internet connection to ensure it's not being blocked.
Check your gmail folders for incoming messages regarding a sign-in from unknown device. The subject will be "Someone has your password", and the email content will include the device, location, and timestamp of when the incident occurred. Ensure to check the "this was me" option to prevent from further blocking. This may or may not be sufficient, sometimes this leads to another error -
The error can be resolved by:
Polina Osipova, I'm trying to utilise a password change feature, however, I am experiencing the same issue which you described above. The following errors appear in my browser's log console.
Authentication seems not to be a problem. I am getting these messages in the app log:
Additionally, I can send and receive messages via associated mail server thing no problem. I'd be grateful for your help.