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Error starting MC14 with Vista 64

ptc-2971259
1-Visitor

Error starting MC14 with Vista 64

I installed MC14 on my System (Vista 64, SP1)properly, but it doesn't launch. Vista shows the "There is a problem with this program"-Window. Is there any solution for this problem? Please help me, i need to work with this program. Thanks!
4 REPLIES 4
RichardJ
19-Tanzanite
(To:ptc-2971259)

Which version of 14? The straight 14.0 is not compatible with Vista. Unless you have 14.0 M010 or later you need to download the service release (which is actually a full install) from the PTC website. Richard

Okay, i can try that! Can you give me a link to that service-release?
RichardJ
19-Tanzanite
(To:ptc-2971259)

If you save the single user edition of Mathcad: http://www.ptc.com/support/mathcad_downloads.htm If you have the Enterprise edition I think it's a different download. Richard

Okay, that does work. Thanks for help!
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