Another example of tiranny. If it works for the Federal goverment, PTC figures it will work for them. Should they put more effort into competing with their advisaries (other CAD suppliers) and less effort annoying their existing customer base (you, me and everyone else reading this) perhaps they will not fall into the pit of corporate death. As a reluctant user of SolidWorks, I can tell you that the user community there is alive and well. Stick to your knitting PTC - stop the intrusive over reach!
Definitely not a good idea! I also have trouble navigating the communities forum. Probably because I have never resolved a problem using it and don't go there anymore! The Exploder is first and only place I go in most cases. I get a faster and usually more accurate response from Exploder users than from PTC support. And, as mentioned earlier, when I see a problem come through that I know the answer to, I can respond directly to poster. I believe this is a very bad idea and will further alienate customers, especially us long term customers who have come to depend on the Exploder!