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What is a PTC Led or Customer Led Working Group?

Community Manager

What is a PTC Led or Customer Led Working Group?

The PTC "Working Group" program is designed to align the voice of the customer with the roadmap and development of the timeline for PTC software enhancements.  In this way, PTC can receive early feedback from you, PTC's key stakeholders.

 

We have 3 types of Working Groups:  PTC Led, Customer Led, and Customer Led (with PTC Participation).

 

"PTC Led" Working Groups have a PTC Product Manager leading the discussions and will often recruit and manage the group membership directly.  These are topics typically very close to the current PTC Product Roadmap.

 

"Customer Led" Working Groups have a community member (customer) in charge of recruiting, keeping the discussions active, and manages the group membership list.  The goal of this group is to come up with use cases and possibly a whitepaper for a particular enhancement to provide PTC.  

 

Please note:  Per our Community Terms of Service, group administrators for the "PTC Led" and "Customer Led" working groups have access to the email addresses for their working group members to conduct community business.   

 

What Is Involved as a Working Group Member?

 

To participate, members must have the willingness to:

  • Provide use cases
  • Participate in prioritization surveys
  • Participate in interviews
  • Participate in remote usability surveys
  • Provide written business justification

In addition, you will be required to participate in collaboration events like webcasts and team reviews of content for the project, including live demos and documents.  Discussions with each Group are private, please keep information confidential and do not distribute outside the Group.

Announcements

If you would like to join any PTC Working Groups, please review the How to Join a Working Group post.

Be sure to always check to see the latest list of Working Groups and help innovate with PTC and your fellow community members!

If you do not see your topic, please Suggest A Working Group