We've had ProCoach (originally purchased from CadTrain) for several years. The maintenance is due again and although I think it is a good tool, other than an occasional question from a new user I have no way of telling who is using it or how often. I'd hate to drop maintenance and break the "grandfather" clause that still allows us to keep getting updates and installing it here, but if it's very rarely getting used I'm not sure if it is worth continuing with the annual maintenance charges. Does anyone know of a way to monitor use of Coach when it is simply an install on a local server that the users are accessing?
G.W. Lisk Co., Inc.This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.