Missing IntegrityExportProperties.properties file

[leandrohbatista]

Dears,

I am exporting documents into word. In the Gateway.log I get the following message:

WARNING: C:\Program Files (x86)\Integrity\ILMClient11\lib\patch\classes\IntegrityExportProperties.properties (The system cannot find the file specified)

Where can I find the IntegrityExportProperties.properties file?

Thanks,

Leandro

[LLawton]

Given the message and location, it seems to be a file that's installed with the client.

You may want to reinstall the client or check if there is a Critical Service Patch for this (seems unlikely to me).

The quickest way to deal with that is to open a case with PTC Support.

[VolkerEckardt]

The file you are looking for is one of my own export solutions for Word and/or Excel. Internal name is CustomGateway.

The message is a warning only. The functionality is not affected. You only need this file if you want to overwrite specific default values, which is not that often needed.

Does this help?

[leandrohbatista]

Thanks for the info.

Could you provide me this file with the available options? Can you provide a document explaining the properties available? Where should I place it?

Thanks for your help!

Leandro