Hi, We have done some lifecycle changes in windchill. Those objects which were checked out before lifecycle changes, couldn't be check-in. When trying to check in the rollback failure happens.(Attached the MS log extract).
New objects can be checked-in without failure.
We suggested users to do below steps to get back their data.
Suggestion to users:
If the changes are small, users can 'Undo checkout', and re-create the changes.
If the changes are huge, please follow the below steps.
- Take backup of your cache folder (From C:\Users\<UserID>\Creo\.creo\.cache2008\Production)
- Using the 'WC cache recovery tool', retrieve those objects from cache folders.
- In the workspace, Undo Checkout of those objects
- Check out those objects in the same window.
- Open the objects in Creo, and use the data from retrieval objects to override the changes.
- Save & Check-in
Please advise if you have any other better idea to fix the issue by admin/ by users. Thanks.
