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Add-to-Workspace or check-out fails with replica server

gchampoux
7-Bedrock

Add-to-Workspace or check-out fails with replica server

At one of our 2 remote site (with replica) a few Pro/E files cannot be added to a workspace (or checked out) successfully.
The Event Manager shows the failed download, and the Conflict Manager for each failure has multiple entries like this:


3 REPLIES 3

P.S. The objects are still "added" to the workspace, but when the user attempts to open in Pro/E, he gets: "<model-name> cannot be retrieved.

In Reply to Gerry Champoux:



At one of our 2 remote site (with replica) a few Pro/E files cannot be added to a workspace (or checked out) successfully.
The Event Manager shows the failed download, and the Conflict Manager for each failure has multiple entries like this:


Gerry,


Did you ever resolve this issue? I am facing what looks to be a very similar issue.


Thanks,


Derek

Is this all users or just a single user?



We have seen similar behaviour before occasionally and usually individual users are affected. If the fetch from the master server then no problem.



Our resolution is usually to generate a new windows profile for the user - maybe a sledge hammer to crack a nut, but definately worked for us, and only done as a last resort once all other routes failed.
Simon Lucas


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