Any way to replace site admin user with new one as it get deleted in LDAP

[Devidas(Devi)]

Hello All,

In one of our Windchill 12 Instance we were using Corporate LDAP to connect with Windchill. IT Has deleted the default site admin user (wcadmin) from Corporate LDAP and now our Windchill server is not starting. Any way to replace the site admin user with some new  User ID and how to do that process.

Any help will be much appreciated, as else we need to setup the Windchill again on that system. 

[HelesicPetr]

Hi @Devidas(Devi) 

Work with your IT and recreate the wcadmin user in LDAP. Then replace wcadmin in the Windchill with different user. Delete the wcadmin.

Do not forget to change auth.properties for visualization. 

PetrH

[Devidas(Devi)]

Thank you for your reply.

Any alternate way to assign the new user without restoring the wcadmin ?

As IT has deleted due to some security reasons and to get it activated back is a long way to go. Also any documentation available on PTC site for how to replace wcadmin with new user ID, if its available please share the link or we just need to update below property:

wt.admin.defaultAdministratorName= <New user ID> 

[HelesicPetr]

Hi @Devidas(Devi) 

If you need to just update the property use xconfmanager -s wt.admin.defaultAdministratorName=nename -p from windchill shell

WIndchill shell is a CMD line that is run on windchill server. 

PetrH