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Applying security patch to 9.1-M040 results in no login dialog being displayed

bbailey
3-Visitor

Applying security patch to 9.1-M040 results in no login dialog being displayed



Hi All,

I am testing an upgraded from 9.1-M010 to 9.1-M040 on the Windows platform.
I am testing on an XP SP 2 32 bit VM. The ultimate platform is Windows
Server 2008.

All goes well with the upgrade through the PSI and I am installing the
recommended temporary patches. However once I install 9.1-M040_SUP3 and
re-start Windchill, no login dialog is displayed when I invoke the URL.
After a time, an HTTP Status 500 error appears.

Looking in the Method Server logs, I see the following:

2011-06-04 11:26:39,205 FATAL [main] wt.method.server - MethodServerMain
abort
wt.method.AuthenticationException
at wt.session.SessionContext.getContext(SessionContext.java:183)
at wt.session.StandardSessionManager.getPrincipal
(StandardSessionManager.java:201)
at wt.session.SessionManagerFwd.getPrincipal
(SessionManagerFwd.java:83)
at wt.session.SessionHelper.getPrincipal(SessionHelper.java:214)
at wt.preference.PreferenceHelper.isValidUser
(PreferenceHelper.java:629)
at wt.preference.StandardPreferenceService2.getPreferenceDefinition
(StandardPreferenceService2.java:967)
at wt.preference.StandardPreferenceService2.getValue
(StandardPreferenceService2.java:2302)
at wt.preference.PreferenceService2Fwd.getValue
(PreferenceService2Fwd.java:1804)
at ext.raytheon.dw.DWQueueHelper.identifyDWProcessingQueue
(DWQueueHelper.java:54)
at ext.raytheon.dw.DWQueueHelper.getDWProcessingQueue
(DWQueueHelper.java:80)
at ext.raytheon.dw.DWQueueHelper.resetDWEntryStatus
(DWQueueHelper.java:228)
at ext.raytheon.dw.StandardDWListenerService.performStartupProcess
(StandardDWListenerService.java:220)
at wt.services.StandardManager.startup(StandardManager.java:631)
at wt.services.ManagerImplementation.startup
(ManagerImplementation.java:479)
at wt.services.DefaultStartupHandler.startup
(DefaultStartupHandler.java:206)
at wt.services.StandardManagerService.performStartupProcess
(StandardManagerService.java:216)
at wt.services.StandardManager.startup(StandardManager.java:631)
at wt.services.StandardServicesHandler.start
(StandardServicesHandler.java:43)
at wt.method.MethodServerMain.run(MethodServerMain.java:374)
at wt.method.MethodServerMain.start(MethodServerMain.java:262)
at wt.method.MethodServerMain.main(MethodServerMain.java:207)
2011-06-04 11:26:39,205 FATAL [main] wt.method.server.shutdown - Stopping
services...
2011-06-04 11:26:39,408 FATAL [main] wt.method.server.shutdown -
MethodServer stopped


Anybody else seen this?

Thanks,

Ben
1 REPLY 1

"at wt.session.SessionManagerFwd.

getPrincipal(SessionManagerFwd.java:83)
at wt.session.SessionHelper.getPrincipal(SessionHelper.java:214)"


You will need to check if Apache is configured correctly. Check
app-Windchill-auth.conf and compare to a working copy to see if you have all
the data(Admin LDAP, Enterprise ldap, and more data below these 2 tags) in
it.

Rohan Kalbhor
Email:-
<http://plmdays.blogspot.com">http://rohankalbhor.blogspot.com>http://plmdays.blogspot.com



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