Iād like to recommend to bring more details and context to your initial inquiry. For example:
How did you configure the Reference Document Template using the Excel document? Are there any specific fields or settings you customized?
Have you checked the field mappings between the Excel document and the Reference Document Template? Are there any fields that might be causing the issue?
Please refer to this guideline to make your questions more likely to receive a quick and useful answer.
This will increase your chances to receive meaningful help from other Community members.
Thank you for your participation and please let me know if you need further assistance!