Homepage Performance Issues

[MN_9946921]

I am using Windchill PDMLink Release 13.0 and Datecode with CPS 13.0.2.0

Elements on the home screen take a very long time to load(upwards of 10 minutes), mainly workspaces and tasks sections.

Can someone provide guidance or steps to help diagnose or at least find clues about this issue?

[VladimirN]

Take a look:

• "Windchill Loading Wheel Spins Forever -- Creo Embedded Browser": https://community.ptc.com/t5/Windchill/Windchill-Loading-Wheel-Spins-Forever-Creo-Embedded-Browser/td-p/615701 
• "How to size the Type and Attribute Definition caches to improve general performance in Windchill": https://www.ptc.com/en/support/article/CS177841 

[Fadel]

get the profiler output as per https://www.ptc.com/en/support/article/CS225828 and raise a performance case with PTC TS for analysis