I have users that leave their search pages open for long periods of time before coming back to the page. If they perform a search, they are presented with an error that the session has timed out. Can anyone point me in the correct direction to increase this time-out? We are on Windchill 9.1 M040 and we are not using Form Based authentication.
I appreciate your advice,
Dax Williams Engineering E-Tools Administrator GE Healthcare OEC
This entry is applicable for Windchill 10 as well.
We set this to "120" so that the search will not time out for 2 hours (120 minutes). We originally went live in PDMLink 9.1 with this setting at "30," but too many people complained about the search error whenever they got up to get a cup of coffee or go to an hour long meeting - especially since the error is not not user friendly, nor is it intuitive or helpful.
We have not had any problems since moving to the "120" setting.