Intralink on 64bit machine

[homerosaldana]

Intralink Gurus,

Since PTC will not talk to me because we have ventured into unsupported territory, I was wondering if anyone has blazed the path and could lend some guidance.

We are trying to jump to 64 bit machines but we still have some projects that will remain in Intralink so we've installed Intralink on a 64bit machine with relative success.

The setup:
Wildfire 4 M160 64bit
Windows 7 64bit

Intralink 3.4 M062
Javaw.exe is running in compatibility mode windows 2000
.proi resides on the network.

The Issue:
Once in while we get the following error when trying to show the active workspace:

[Description: cid:image001.png@01CB7126.3D59C3A0]

We are still able to save, locate and even show another workspace. The embedded browser in pro-e shows the workspace correctly. When saving, it shows an empty workspace.


Any thoughts or suggestions are be appreciated.

Thanks in advance
-hs

[pwilliams-3]

Homer,
Our system administrator made the following changes to run Pro/INTRALINK
Client M062 on Windows 7 64bit.

Modified the bat file (proiclient3.4.bat) as follows:

A) Turned off DirectDraW by adding -Dsun.java2d.noddraw=true

start /B %prodir%\%mc%\jre\bin\javaw -Xmx256m -Xss8m
-Dsun.java2d.noddraw=true -jar %PRO_DIRECTORY%\java\lib\Intralink.jar -l
%luknfeel% %intralinkparams% >> "%logfile%"

B) Added a line to run an Autoit script that sets "javaw" compatibility
mode.

; Autoit code
; Add Javaw compatibility layer for Intralink 3.4 m062
$newkey = "HKEY_CURRENT_USER\Software\Microsoft\Windows
NT\CurrentVersion\AppCompatFlags\Layers"
RegWrite($newkey, "<proiclient path=">\i486_nt\jre\bin\javaw.exe", "REG_SZ",
"VISTARTM")
EnvUpdate()

The point of the last one is to set javaw to run in a "flavor" of Vista
compatibility mode by setting the registry key.

PATRICK S WILLIAMS
Information Technology
Mechanical Engr Solutions
Missile Systems
Raytheon Company

+1 520.545.6995 (office)
+1 520.446.0244 (pager)
+1 520.545.6399 (fax)
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6221 S Palo Verde Rd
Tucson, AZ 85706-5093 USA
www.raytheon.com

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