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Is it possible to modify (hopefully easily) the new change request description so that it looks something like:
Description REQUESTOR
EFFECTED ORDERS
IMPLEMENT CHANGE ON OPEN ORDERS
Theidea is that the REQUESTOR, EFFECTED ORDERS, and IMPLEMENT CHANGE ON OPEN ORDERS is simply text that automatically appears in the description field whenever a new change request is created. Its only there to serve as a reminder for the personcreating the change to fill out these lines. Better yet, could the text be made to appear so that it cant be removed ?
My guess would be there is probably a better way to do this withactual attributes, for thetime being were looking for hopefully just a simple solution. Ultimately there are quite a few additional attributes we would like to add that are either required or can be chosen by a drop down menu, but maybe were getting a bit ahead of ourselves.
Appreciate any ideas or where to start.
Al, I got this working now on our 9.0 system here. Turns out in the info.jsp, I needed to change the line that reads:
<comp:describeproperty id="description"/> to the revised description accordingly. There was no line that reads
<jca:describeproperty id="description"/> in the info.jsp file
I do have one last question, we normally propagate the CR info to the CN by using the checkbox thats on the CN tab.
For my CN to look like the revisied CR, do I just modify the same file types for the CR ?