Our company is evaluating PTC, Dassault, and UGS for PLM. In particular we are considering Windchill, Teamcenter, and Smarteam. We are a Windows shop and currenly control our Pro/E files with Intralink. Our AutoCAD and Mentor Graphics PADS files are currently managed by systems other than Intralink. We would like to manage all of our files under "one roof". Multi-site engineering is a requirement.
We will be conducting interviews with companies that each vendor has provided as references. We are looking for feedback on successes/nightmares that others are willing to share with us in regards to these three companies. In addition, we would like recommended questions that we should be asking these references as well as the vendors themselves.
Some questions that we are considering: Have you been a long term user or someone who recently migrated to their system? Why did you select the software? What is your level of satisfaction? What is your vendor's responsiveness to issues? Etc.
All responses will be kept confidential. Our project manager for this would also be interested in phone conversations with anyone willing to share their experiences (good or bad) with us. Thanks.
Neil Andal PTC Systems Administrator Daktronics, Inc.