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PTC Windchill 11.0 Service Pack - Invalid CD

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Newbie

PTC Windchill 11.0 Service Pack - Invalid CD

I am installing Windchill11.0. and all of the packages are latest version from PTC software download web site. when  attempting to copy service pack to the staging folder, it says "Invalid CD selected. Please select another CD". And all of the others copy correctly. the service pack I download is “PTC Windchill 11.0 Service Pack - Critical Patch Sets Bundles M020 =>> MED-61006-CD-110_M020_M020-CPS04-Bundle.”  any ideas? 

issue.png

1 ACCEPTED SOLUTION

Accepted Solutions

Re: PTC Windchill 11.0 Service Pack - Invalid CD

The CPS04 bundle installs well but do not use long paths for distributions of Windchill.

8 REPLIES 8

Re: PTC Windchill 11.0 Service Pack - Invalid CD

Have you tried manually unzipping the file and adding the folder to the staging directory yourself?  This sounds similar to this: PTC Windchill 11.0 Service Pack - Invalid CD

Re: PTC Windchill 11.0 Service Pack - Invalid CD

Had this exact situation week before last.  Tech support response and related CS not very clear.

Ends up that you have to launch solutions installer from the CPS bundle.  I'm a little bit afraid now of what will be needed to install additional components.

Re: PTC Windchill 11.0 Service Pack - Invalid CD

You should always run the PSI (PTC Solutions Installer) inside of the most recently released item.  For example, in this order of preference:

  1. Critical Patch Set  (ex. CPS04)
  2. Service Pack  (ex. M020)
  3. Base Install  (ex. F000)

Installing additional components is no different.  Run from the newest available (generally a critical patch set.)

Re: PTC Windchill 11.0 Service Pack - Invalid CD

yes  i had. but still alert "Invalid CD selected. Please select another CD" message

Re: PTC Windchill 11.0 Service Pack - Invalid CD

Actually, I used the PSI in PTC Windchill 11.0 Service Pack - Critical Patch Sets Bundles >> M020-CPS04-Bundle (3747 MB)

Maybe It's a most recently released version?

issue02.png

Re: PTC Windchill 11.0 Service Pack - Invalid CD

The CPS04 bundle installs well but do not use long paths for distributions of Windchill.

Re: PTC Windchill 11.0 Service Pack - Invalid CD

In your picture above the PSI doesn't look like it's missing anything.  Is the picture cut off?

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Re: PTC Windchill 11.0 Service Pack - Invalid CD

thanks for your  support. this issue resolved. the reason is the special character“【】” in path.