Community Tip - Learn all about the Community Ranking System, a fun gamification element of the PTC Community. X
PDMLink 9.1 M010, ProductView Lite, WF3 M200.
We have a strange situation with ProductView. There'sa promotion request that contains several drawings and parts. One of my users (the "Promotion Approver") sees the previous revisions in ProductView, instead of the latest, as shown on the Promotion Request. The ProEngineer drawings come up correctly -they reflect the revision change, but ProductView does not.
Any ideas as to why the ProductView representation would not be generated from the latest ProEngineer data?? I haven't opened a ticket with PTC yet, but have searched the Knowledge Base and the Forum archives and can't find anything. This is the only time this has happened - but we have only been in production with PDMLink 9.1 since early May.
Thanks in advance for any help/suggestions.
Joanna