Running Windchill as a Windows Service

[NasarBagewadi]

Hi,

By using following command:

ant -buildfile <Windchill>\opt\ntservice\WindchillService.xml install

-DserviceName=WTService

I have added the windchill services to the windows services utility.

But it's not starting service automatically & when I tried to start it manually it's giving the error as:

"Could not start WTservice on Local computer

Error 1067:The process terminated unexpectedly "

Please reply me.

[Dinesh_Tondy]

Override the default memory allocations by adding the following argument to the ant command:

-DmaxHeap=6 (for 64-bit)
-DmaxHeap=3(for 32-bit)

If the service cannot be started with those settings, the service should be removed and reinstalled with higher settings for
-DmaxHeap (2x or 3x the suggested value).

[BryanK]

it may be related to the permissions on the service. are you starting the sercive as the person you installed it as?

[PatrickLee]

It's not related to the permissions. When you run the script above in the Windchill Shell it setups the service to logon using a local system account.

I am also not sure if the DmaxHeap has anything do with it either.
<Windchill_Root>\opt\ntservice\WindchillService.xml install –DserviceName=Windchill –DmaxHeap=6

It's recommended to add the switch at the end of the script, but I don't think it's a must.
Have you checked yout logs to see what they say?

This is what I would do:

1. Check the properties of your Windows service, and make sure that the path to the executable is correct
   - I have seen this cause issues with installations with WC 9.x versions in the past
2. Check the logs as they should / might indicate where your issue is.

Error 1067:The process terminated unexpectedly: This typically means that the service has stopped because the exe is trying to execute a piece of code or process a configuration, and the executable is unable to complete it's process.