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Support for updating Windchill Workgroup Manager without uninstallation

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Amethyst

Support for updating Windchill Workgroup Manager without uninstallation

Users often find that, uninstallation & re-installation of Windchill Workgroup Manager is a tedious task with lot of interaction required when PTC posts newer WWGM-CPS.

PTC has taken into consideration this problem & from Windchill 11.0 M010 onwards, we have enhanced to update WWGM on client system without un-installation of WWGM Client in many of the user scenario's !!!

Below illustration/examples helps you to understand this enhancement.

  • The following update scenarios are supported:
    • Updating Windchill Workgroup Manager from 11.0 M010 to 11.0 M010 CPS
    • Updating Windchill Workgroup Manager from 11.0 M010 to 11.0 M020
    • Updating Windchill Workgroup Manager from old 11.0 M010 CPS to later 11.0 M010 CPS

    • You can add new CAD WGM modules to an existing Windchill Workgroup Manager
      • Example1: When SolidWorks WGM is installed, adding NX WGM
      • Example2: When SolidWorks 2015 WGM is installed, adding SolidWorks 2016 WGM

  • Known limitations:
    • You cannot remove the installed CAD WGM module when updating Workgroup Manager. You need to uninstall to remove the installed CAD WGM module
    • Downgrading to lower version of Windchill Workgroup Manager is not supported.  The installer will detect the version of the existing installation and will block downgrade to lower version.
      • Example: When Windchill Workgroup Manager 11.0 M010 CPS02 is installed, updating it with Windchill Workgroup Manager 11.0 M010 CPS01 installer is not supported. Uninstallation of the previous Windchill Workgroup Manager version is required.

Note: This information has also been posted in Article CS242517

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