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Unable to register Windchill server with error "The server is no supported" from Workgroup Manager Client in Windchill PDMLink

dnpermadhy-2
13-Aquamarine
13-Aquamarine
‎Apr 16, 2015 11:57 PM
‎Apr 16, 2015 11:57 PM

Unable to register Windchill server with error "The server is no supported" from Workgroup Manager Client in Windchill PDMLink

Dear All,

I'm performing installing Windchill Workgroups Manager 10.1 M050 in Client,but it can not connecting to the server (the Server not Supported).

Any suggested about this problems? Thanks for helps.

2015-04-17_104541.jpg

2015-04-17_105427.jpg

Regards.

Deddy

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LoriSood
23-Emerald I
23-Emerald I
(To:dnpermadhy-2)
‎Apr 17, 2015 07:13 PM
‎Apr 17, 2015 07:13 PM

Deddy,

Is it possible that it is connecting to an old workspace cache? If you delete the cache(s) and restart the WWGM does the error go away?

Typical cache locations:

    • %PTC_WF_ROOT%
    • %PTC_WLD_ROOT%
    • ​%userprofile%\AppData\Roaming\PTC\ProENGINEER\Wildfire
    • %userprofile%\AppData\Roaming\PTC\Windchill Workgroup Manager
    • ​%userprofile%\.wwgm
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