As we prepare to deploy Windchill Intralink 9.1, I need to come up with a strategy for disaster recovery.
Can you share how you do it?
Currently, we have Intralink 3.4 on a UNIX server, and it is simple to backup and restore everything.
It's all in one folder structure.
We back it up nightly (cold) and can restore by simply copying all files back to their original locations.
PTC's documentation implies that Windchill backup & restore is basically as simple.
However, this is now under Windows, where backup & restore is usually more complicated.
I suspect that there will be more involved, including Windows services & registry entries.
Any advice is appreciated.
I realize that your post is old, but did you ever get a detailed "How To" response to your question about backing up and restoring a Windchill system?
I am currently in the same circumstance as you were in last year: moving from Intralink 3.4 under Unix with Oracle to Intralink 10.0 under SQL Server. Establishing a solid backup and recovery procedure is hot on our list.
I have read these (and other)available guides found in PTC's online support site:
1. Windchill 10.0 Specialized Administration Guide (Jan 2012)
Chapter 12, Ensuring Proper Backup and Recovery (...which also makes reference to the Windchill Directory Server Administration Guide.)
(Note: Windchill Backup and Recovery Planning Technical Brief (May 2012)
This is the closest thing to a backup "roadmap" I have located on the PTC website. On the last page of this guide, it references more than a dozen other guides which contain related information. (Don't you just love how PTC's guides always refer to several other multi-hundred-page PTC guides?!?)
The overall backup process seems a bit complicated since there are several pieces to the Windchill puzzle: the Windchill application, the database, and the vaulted CAD data files. If there is a single backup utility from PTC that simplifies the process, I haven't yet found it.
But if you havefound -- or developed -- a detailed "How To" for both the backup process and the recovery process, I'd love to see it you are willing to share.