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I need ideas on how to get comments sent to all participants in a workflow.
Example:
We have a doc called Sales Call Report, basically it's a document that is filled out after meeting with a customer. Then it's routed around to various departments notifying them of the visit and what transpired. People have been commenting when completing task thinking that the comments are sent to the creator.....but they are not. I have explained that the comments are viewable only if you go back in and look for them. Is there a way to have the creator of the document notified if a comment is entered down stream in the workflow?
Thanks in advance:
Greg
Solved! Go to Solution.
It looks like CS185827 was made internal because there were several references to unsupported APIs. We need to do some further testing on the steps in that article to determine whether they are safe for general use.
Thanks everyone for the responses....I think I need to go back to the Sales Department and discuss requirements a bit more.