Over the last few weeks our Intralink has been gradually slowing down. There hasn't been any changes in number of users.
The worst operation is in w/s with 1000+ objects the checkin form or conflict window take 20 minutes to appear on screen. When we look at task manager there is minimal processor and minimal netwrok activity. The server also doesn't appear to be unser any strain. I have logged a call with PTC yesterday and I still waiting to hear back.
(we have also disabled the antivirus to eliminate that as a source of the problem)
I think server tuning might help but as the server is not heavily loaded I think the delay is on the client even though the local PC doesn't seem to be processing.
Anyone have any ideas?
Ian,
Also remember the quantity of columns effects the amount of time to display any Intralink form. I would suggest creating an Intralink display that has the bare minimum of information displayed (i.e. name, rev, ver). Use prefrences to set this display as the default for the system check in form. It will not make it instantaneous, but it should help.
Pat Perry -- BAE Systems