Some things to look for in the config files are paths that are set to
non-existent directory or locations such as an old Ilink CS reference.
Quoting Ross Jessen <rjessen@fishbowlsolutions.com>:
> I have seen config.pro settings and other Pro/E customizations cause
> a crash, I would rename any config.pro, config.sup, protk.dat, etc.
> and run an OOTB load of Pro/E and see if the crashes still occur.
> If the crashes keep occuring open a call with PTC tech support,
> otherwise start putting your Pro/E customization back into place
> until you determine what was causing the problem.
>
> In Reply to Andrew Amsden:
> Ok we are very very new at Windchill,
>
> I have a problem with Pro/E crashing whenever I select the workspace
> in Pro/E from the navigator.
> I also experienced a crash while doing a check-in from Pro/E.
>
> What are the first few things I should check to make sure my system
> is configured correctly?
>
> Details:
> Pro/INTRALINK Windchill 9.1 m020
> Pro/E Wildfire 3.0 M220
> Windows XP sp3, 32 bit
>
>
> Best Regards,
>
> Andrew Amsden
> CAD\PDM Administrator
> Midmark Corporation
> 937-526-8770
>
>
>
>
