We haven't run intothe exact issue but we diddiscover that going from Creo 2 F001 to M010 required .NET Framework 4.0 in order for the Learning Connector icon to appear and work. If NF 4.0 is not loaded, try that.It may be affecting the way the Retrieval screen appears.
Principal Engineering Operations Management Specialist
General Dynamics Armament and Technical Products
326 IBM Road
Williston, VT 05495