We are troubleshooting an issue impacting community login, and it may be intermittently unavailable. Sorry for any inconvenience.
We have save_dispaly option set to YES in config.pro
When opening the drw with Creo View Express, the format shows correctly.
When opening the drw with Creo (Version 7, or 6, or 4) in VIEW-ONLY MODE, the format is missing. The machine that is opening the file does NOT have access to the formats as it is being used to automate the generation of the viewables (PDF) through ptcdbatch.
Why the format is displayed in the Creo view Express and not Creo? Is there a config.pro option to tell Creo to NOT look for the formats in view-only mode?”