ProPDFExport 3D PDF but open it show data parsing error

[ZHeiTu]

protoolkit: When ProPDFExport exports U3D PDF and opens it, it shows a 3D data parsing error

[Catalina]

Hi @ZHeiTu 

Thank you for your question! 

I’d like to recommend to bring more details and context to your initial inquiry. For example:

• Can you describe the steps you have taken to export the U3D PDF using ProPDFExport in ProToolkit?
• Which PDF viewer are you using to open the exported U3D PDF? Have you tried using different PDF viewers to see if the issue persists?
• Which version of ProToolkit and ProPDFExport are you using, and what is your development environment setup?

Please add screenshot(s) to better understand what you are trying to do in your process. 

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Thank you for your participation and please let me know if you need further assistance! 

Best regards,

[MartinHanak]

Hi,

my suggestion ... ask directly PTC Support.

[ZHeiTu]

您能问我吗

[ZHeiTu]

Could you ask for me

[MartinHanak]

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@ZHeiTu wrote:

Could you ask for me

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Hi,

unfortunately not. You have to do that yourself.

[ZHeiTu]

在屏幕截图中，代码显示，在使用 ProPDFExport 导出 U3DPDF 之前，设置了 PRO_PDFOPT_EXPORT_MODE=PRO_PDF_3D_AS_U3D_PDF 等参数。我使用了 Adobe Acrobat pdf 查看器打开的 pdf。开发环境为 Visual Studio 2019

[remy]

The first thing you can try is to export the same file from the UI and see if the parsing error happens there.

Secondly, I'm seeing that you set a series of properties. Did you try by elimination ?

Just comment all but one property, try and iterate. This will help pin down the property that's not mapped properly (if I understand the error correctly). 

[ZHeiTu]

I tried UI is used to derive the same file, and view the parsing is no problem, I tried to set up ProPDFOptionIntPropertySet (pDFpotion OPT_EXPORT_MODE, PRO_PDF_3D_AS_U3D_PDF) but there are still problems,

[remy]

If the export from the UI passes then the issue lays in your code.

Try by elimination : set one property after another and iterate.

If this still fails, flip your methodology and re-use the code in the resolution of this article : https://www.ptc.com/en/support/article/CS61272 

Make sure it works and then iterate to your likings.

[vnamboodheri]

Hello @ZHeiTu, 

It looks like you have some responses from some community members. If any of these replies helped you solve your question please mark the appropriate reply as the Accepted Solution. 
Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

Thanks,
Vivek N.
Community Moderation Team.