cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

PTC Maintenance and VARs

Highlighted
Regular Member

PTC Maintenance and VARs

Does anyone know if PTC changed how maintenance is handled through VARs in the last 2 years?

We used to always get quotes direct from PTC. Now (after our multi-year contract expired) we are dealing with a VAR instead. Costs are higher to say the least and the VAR isn't offering any specific services above and beyond the PTC maintenance support.

John
1 REPLY 1

PTC Maintenance and VARs

Yes, starting in January 2010 channel maintenance was moved to the VARs. If you have questions or concerns you can contact your VAR and/or PTC Channel Development Business Manager, CDBM.

-- Shawn