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Abortext IsoDraw floating license not working

timos
5-Regular Member
5-Regular Member
‎Sep 23, 2019 05:54 AM
‎Sep 23, 2019 05:54 AM

Abortext IsoDraw floating license not working

Hey Guys,

we have an Dongle with an Floating License on a CAD PC installet and now we wanted to install it on a new CAD PC and it doesnt work (Error Message: License query for IsoDraw failed) . Now my Questions are if we need to configure the Dongle with the FlexLm Server new or it`s because of the different Versions from the License (7.1) and the Software (7.0 from install CD).

 

Greetings Timo

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4 REPLIES 4
VladimirN
24-Ruby II
24-Ruby II
(To:timos)
‎Sep 24, 2019 03:36 AM
‎Sep 24, 2019 03:36 AM

Try to use "Reconfigure Software Licenses" option: http://www.ptc.com/appserver/lm/rsl/reconfig.jsp

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timos
5-Regular Member
5-Regular Member
(To:VladimirN)
‎Sep 25, 2019 02:17 AM
‎Sep 25, 2019 02:17 AM

Hey @VladimirN ,

 

thank you for your answer but if i go on the Page and put my marker it comes an Error…:/

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VladimirN
24-Ruby II
24-Ruby II
(To:timos)
‎Sep 25, 2019 04:32 AM
‎Sep 25, 2019 04:32 AM

You can open a support case here: https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

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timos
5-Regular Member
5-Regular Member
(To:VladimirN)
‎Sep 25, 2019 04:35 AM
‎Sep 25, 2019 04:35 AM

i already did that but the Support is expired for our Company since 2016

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