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Arbortext 6.1 don't run on WinXP SP3

vnikonov
1-Newbie

Arbortext 6.1 don't run on WinXP SP3

Hi,

after installation Arbortext 6.1 don't run on WinXP SP3,

it is show error message "The point of entrance isn't found in the subroutine GetDateFormatEx in the DLL library KERNEL32.dll".

Do you have any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions

I note that according to MSDN, the GetDateTimeEx API method is only available since Windows Vista. Arbortext 6.1 is not officially supported on Windows XP, therefore I don't think you can use Arbortext 6.1 with Windows XP.

View solution in original post

3 REPLIES 3

Please send your issue to technical support by using PTC's "Case Logger": https://support.ptc.com/appserver/cs/case/case_logger.jsp

I note that according to MSDN, the GetDateTimeEx API method is only available since Windows Vista. Arbortext 6.1 is not officially supported on Windows XP, therefore I don't think you can use Arbortext 6.1 with Windows XP.

Thank you very much for your answer!

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