Arbortext Publishing Engine Preferences

[Eugine_Prince]

Hello All,

Good day!!

I am experiencing an issue updating the Publishing Engine URL in Arbortext (Tools → Preferences → Publishing Engine). We initially set the URL to an intra-site URL, but now I need to change it to an mc2 site URL. I discovered that the intra-site URL value is specified in the sitepref.xml file on our server.
After updating the PE URL in sitepref.xml file to the mc2 site, the change is reflected, but it is not connecting properly.

Arbortext Version - 8.2.1.0

I have attached the error for your reference.

Thanks in advance

[VladimirN]

Article - "Composing to PDF using Arbortext Publishing Engine returns an error when using PTC Arbortext Editor": https://www.ptc.com/en/support/article/CS117377 

[Eugine_Prince]

Thanks @VladimirN  will check on this and let you know

[manpsingh]

Hi Prince,

Could you please check the following?

1- Make sure to use the correct format of PE URL. See this article (PE URL) for more information

2- Make sure Publishing Engine (PE) is up and running. To verify that, are you able to generate TEST PDF from PE launch index page? If not, then make sure PE is configured correctly or you have upgraded it.

Regards,

Manpreet Singh

[vnamboodheri]

Hello @Eugine_Prince, 

It looks like you have some responses from some community members. If any of these replies helped you solve your question please mark the appropriate reply as the Accepted Solution. 

Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

Thanks,
Vivek N.
Community Moderation Team.

[bfriesen]

I find also that you need to make sure you have the e3/servlet/e3 in the path. We have had users copy the address and not include the /servlet/e3 to the path.

http://123.456.789.101:8080/e3/servlet/e3 

Bryon