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Documentum Webtop 6.5: Virtual Document Manager "death-grip"?

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Documentum Webtop 6.5: Virtual Document Manager "death-grip"?

Hi,
I realize this is not a Documentum support group, but I know others out
there are using it and I thought I'd toss out an issue we think just
isolated as a heads-up but also to see if anyone else has run across it.

It appears that once Webtop's Virtual Document Manager (VDM) builds a
virtual document from its components, it maintains a "death-grip" on the
descendants *at the time it is instantiated" and never lets go for the
duration of that Internet Explorer session. (Caveat: We are currently using
some flavor of IE6 on Windows XP. Our Documentum version is 6.5 and some SP
... I forget which, exactly. Whether this behavior is replicable using other
versions or not, I do not know.)

This is bad because if you instantiate the root of a document within VDM and
subsequently you, or someone else, updates chapters or subsections, those
changes are NOT reflected in VDM or even in exports from VDM. (We are
currently testing what happens to checkouts in this scenario.)

Regardless, we will be turning this over to our Documentum team to replicate
and in turn discuss with EMC/Documentum Support. I'll let you know if we get
confirmation of this behavior (whether a bug or a "feature").

Has anyone else found this gem?

--
Paul Nagai
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