These get reviewed by the relevant Product Manager, some make it in some don't...
In Reply to Dan Vint:
You can try using a old license file (one that doesn't match the current
install and see if it chokes. My guess is that it will.
Skip the support line and just open up a feature request directly - forget
where that is on the site, but it is different than going through support
and you can write it up directly.
Your problem is coming from how Itedeo setup their install vs Arbortext
and now PTC.
> PTC's technical support did not or could not help me. So... I am asking
> smarter bunch here.
> Installing IsoDraw, a license file is required during install process, and
> this is not acceptable. My IT is starting to install all software by
> pushing it out as a SMI package, I am requesting software to be made into
> SMI packages.
> But, IsoDraw installer runs and hangs waiting for a license file, you
> cannot cancel it without killing the install.
> Arbortext Editor installs without prompting for a license, but PTC's Tech
> Support seemed confused on how to have a request made to engineering to
> change IsoDraw to match AE
> So, does anyone know how to satisfy the dialogue box and allow the install
> to continue, can a bogus file be used. Then the IsoDraw can complain at
> first use and the valid license used. The licensing has to happen after
> install not during. Often these packages are sent out at night.
> Any help please...