That may help, especially if there's something wrong with your current
installation. I suspect that may be the case, since you don't have the
column view and you don't have the Edit Resolved option. That makes it
sound like either you don't have the SMA installed properly, or maybe
it's just not active in your configuration.
BTW, you are checking these things with a map file open rather than a
topic file, correct?
--Clay