No, Paul, it's not a weakness on your part; it's a fault of software engineering practices which are over-reliant on the integrity of a network which isn't really there. They're not catching network latency and drop-outs as part of APE's error trapping routines (at the right time and in the right place). I'm seeing this in other related publishing products as well.
Technical Services Division
Dayton T. Brown, Inc.
On Dec 3, 2012, at 12:57, "Paul Nagai" <-<<a style="COLOR:" blue;=" text-decoration:=" underline"=" target="_BLANK" href="mailto:-">>">mailto:->> wrote:
I now have a case open for this. I have not seen this since we were mid-upgrade and neither has the lead author I work very closely with. (I work over VPN near 100% of the time. She is onsite 90%+ of the time.) Any time we encountered this issue, resubmitting the PDF request successfully generated a PDF. (Maybe once or twice it took three submissions?)
Now, however, our offshore authors, I believe in Singapore and two sites in India are seeing this regularly.
Queueing jobs does not succeed. (I am clarifying how the failure shows up in this scenario. For interactive failures, it shows up in the Event Log that Editor opens post-failure.)
I just noticed that the header announcing the error is: "Asynchronous Composition Error" for what that's worth. I was so focused on the insides of the error report, I failed to notice that bit.
Does it reflect a moral weakness that I want to blame this all on spotty networks?
On Mon, Oct 22, 2012 at 1:04 PM, Paul Nagai <-<<a style="COLOR:" blue;=" text-decoration:=" underline"=" target="_BLANK" href="mailto:-">>">mailto:->> wrote:
Has anyone else seen, diagnosed, fixed
Publishing Engine 6.0 m010: APE Request Failure.
Failed to save body file to [PE install path]....rq_4746\rqbody.dat
Read timed out.
This does not happen 100% of the time. It seems to be happening in our larger docs. (Our large docs aren't really all that large ... all less than 1,000 pages, average is probably in the 200 to 300 range.)
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