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Straight single quote formatting issue when copying DITA output from PDF

ptc-4000612
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Straight single quote formatting issue when copying DITA output from PDF

We use Arbortext Editor version 5.3 and Arbortext Publishing Engine version 5.3 to publish PDF output from DITA source content. Straight single quotes that appear in <codeblock> tags in the DITA task topic render fine in the output PDF. The issue occurs when a user copies the code from the PDF to a text editor such as Notepad. The straight single quotes appear as curly single quotes in the text editor.

We use Arbortext Editor with Styler to manage the PDF stylesheet. I have tinkered with multiple settings and I cannot resolve the issue. Since the straight single quotes render fine in the PDF, maybe it is not a publishing issue. If I understand correctly, there are multiple layers to a PDF file. Maybe it is an Adobe font issue that needs to be resolved?

Has anyone else experienced this issue? If so, how did you resolve it?

Thanks!

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