Symbol font missing

[ptc-953926]

Hi Adepters:

I've installed AE 6.0, 64-bit, M030, on my machine for the first time. It seemed to not play well with leaving AE 5.4 installed (in a different location, of course). So, I then uninstalled AE 5.4. After that, when I launch the editor I get an error window proclaiming:

Warning: Could not find the application's symbol font.
It will not be possible to display certain symbols and icons.

So, yes, my nifty para icons are not displaying. I tried to do a repair install, but that didn't help. I checked in the AE 6.0 fonts folder and there are 4 symbol fonts, just as there are for AE 5.4. My Windows 7 fonts folder also has 2 symbol fonts. Or, is it just complaining about the para icons, wherever those live?

Any ideas how I can get my symbol font back?

Dave

[ClayHelberg]

Hi Dave--



I think this actually refers to the font arbortext.ttf. Make sure that's
configured correctly and you should be good to go.



--Clay





Clay Helberg

Senior Consultant

TerraXML

[ptc-953926]

Thanks, Clay. The font "arbortex.ttf" (and "arbortex.pfa") is in the fonts folder. What more would I need to do to configure it?

Dave

[ClayHelberg]

Make sure it's installed so Windows can recognize it. Try right-clicking
the TTF file and select "Install" from the context menu.



--Clay





Clay Helberg

Senior Consultant

TerraXML

[ptc-953926]

That was it. Thanks, Clay!

[ptc-4450426]

NOTE: The filename for me is arbortex.ttf, NOT arbortext.ttf.

Our custom install has it off on our 😧 drive under Epic/fonts/ for version 6.0 so I ended up searching for the wrong filename and not finding it.

Hope that helps someone else - and thanks Clay!

[ClayHelberg]

Thanks for the clarification on the file name, John. Must be a holdover
from the bad old days of 8-character filenames. 🙂



--Clay



Clay Helberg

Senior Consultant



TerraXML

1380 Forest Park Circle, Suite 100

Lafayette, CO 80027