cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - You can subscribe to a forum, label or individual post and receive email notifications when someone posts a new topic or reply. Learn more! X

cursor info highlighting problem

ptc-4684651
1-Newbie

cursor info highlighting problem

As per the original Post 

 

Hi

I was using Isodraw 7.0 from long time.

We have updated to Isodraw 7.3 and I have a problem enabling the cursor info in Isodraw 7.3 on windows 10.

 

"Use buffer drawing" option is not freed up.

I tried the below methods but was unsuccessful.

I tried to modify the "IsoDraw 7.3 Preferences" file in the local directory, but was unable to do so.

I closed all the open files and try to check the options, but still was unable to do so.

as per a suggestion, I even tried with a basic theme of windows, unsuccessful.

Even tried to reinstall, but 😞 .

 

Could you please help me to get rid of this problem.

 

Thanks in advance,

 

redraw preference.PNG

 

1 ACCEPTED SOLUTION

Accepted Solutions

 Hi,

 

Try "Open a Support Case", here: https://www.ptc.com/en/support/case-logger 

View solution in original post

1 REPLY 1

 Hi,

 

Try "Open a Support Case", here: https://www.ptc.com/en/support/case-logger 

Top Tags