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Error while accessing Codebeamer webapp on browser

CG_10919031
3-Newcomer

Error while accessing Codebeamer webapp on browser

[Background] I created an environment on PTC Cloud Portal. After running the environment, I waited for 10 minutes to ensure the system is all set. After that I access the Codebeamer instance from 'Remote Login' on VM. The Codebeamer web app was accessible. But when I try to open the same URL (I made sure that the URL matches with the FQDN of the VM) on my browser I am getting server error, saying "Server Error. Please confirm, if your portal environment is running". I want to access Codebeamer from my browser as it is faster to work on.

If anyone had encountered such issue, please help me resolve this.

 

Thank you!

 

 

1 REPLY 1

Hi CG_10919031,

Thank you for your question. 

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. 

 

Regards,

Vivek N
Community Moderation Team.

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