The community will undergo maintenance on October 16th at 10:00 PM PDT and will be unavailable for up to one hour.
When we open www.ptc.com first time for the day it asks for single sign on details. After providing correct information it gives the below error. Now, if i put ptc.com once again after this error it will open up the site. We have also given www.ptc.com as web browser homepage in Creo Elements/Pro 5.0 to all the users. This is frustrating the users. It happens on all the browsers (IE, Firefox, Chrome etc..). OS is windows 7.
Modified the UAC to Never Notify and it did not help. Is there something can be done on the system or need to check with the IT team like to add it somewhere in the exception list?
Any help would be appreciated.
Regards,
Nihar
Nihar,
I guess that your problem is related to scansafe.net. You have to ask your IT how to turn off this check.
Martin Hanak
Thanks Martin.
Let me check this and i will keep you updated.
-Nihar