"When you renew your maintenance agreement for your upgraded Windchill PDMLink licenses, you will be quoted a new price that reflects the Windchill PDMLink maintenance price that is current at that time." - PTC
In my opinion this is where PTC continues to miss opportunities to surprise and delight customers. Customers, especially SMB's, wishing to stay with the PTC product suite will be asked to pay more. While some can argue, rightfully in my view, that the PDMLink solution is a better solution the cost of ownership and ROI are difficult to get across in any organization.
Similarly do not expect for PTC to offer to Pro/E customers "Flexible Modeling/Direct" without having to pay for the additional app/module. This despite PTC currently leveraging maintenance dollars from CoCreate customers for that development.
PTC has two customers it is getting maintenance dollars from
1. One using Creo Elements Parametric (Pro/E)
2. One using Creo Elements Direct (CoCreate)
Under the improved Creo platform PTC shall have a better combined data model to build upon with the same maintenance dollars. This should improve their ability to develop enhancements and improve usability under this common data model and platform. This should actually lower PTC's development cost or allow them to make further enhancements with the same dollars. Yet we should expect:
1. One using Creo + Parametric [+ additional cost for direct]
2. One using Creo + Direct [+ additional cost for parametric]
Under this scenario PTC will be getting their traditional maintenance dollars from the Parametric and Direct customers plus additional dollars for companies wishing have the additional enhancements under the Creo platform. Cost of ownership will go up under this scenario.
This certainly make packages that offer combined PDM/PLM/Parametric/Direct more attractive.
I have been a long time user of PTC products and encourage them to look deep into this. Poor customer perception is something that can be overcome with surprising and delighting existing customers. As for new customers it all about ROI and ongoing cost of ownership, period.
Let's hope my scenario is wrong and PTC shocks the industry with unparallel function, usability, and ROI/Cost of ownership.
Tim McLellan Mobius Innovation and Development, Inc.
i cant tell you all how upsetting it was for me to find out this morning that product point is being discontinued. i dont even have the words to describe my disappointment in ptc. with only three proe users at our company, the decision to pull the plug on all things ptc and go with solidworks will be too easy. i can no longer justify the added expense.