“We can explore the controls and function of the product, and look at the texture of the
upholstery. And it really does allow the customer to see what their stairlift will look like within
their home”.
Our homes are sacred, and when we modify them or bring in new things, we want to know that
the change will be seamless - that we’re still going to love the space we inhabit. This is
especially true when you need a stairlift installed for the first time, a piece of equipment you may
never have imagined would find a place in your home.
Stannah is an elevator company, working with augmented reality to bring comfort to their
customers. From upholstery choices to chair types and rail colors, Stannah Engage allows the
company to show their customers exactly what their new stairlift will look like in their home - and
how it’ll move. In this episode we meet Charles Symonds, Stannah’s Digital Product
Development manager, at their HQ in the UK to learn about the rich 100-year history of this
family-run business. And we try out Engage and find out how transformational this AR driven
solution has been for the customer experience.
