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Update to the Licensing Process for ThingWorx 8.1 and Later

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Update to the Licensing Process for ThingWorx 8.1 and Later

With the release of ThingWorx 8.1.3, we’ve made a few changes to our licensing model in order to simplify the process.  If you are using any version of ThingWorx 8.1 or later, all that is required to license the platform is a device ID, which is a unique identifier that is requested during the licensing process.  The ID is generated upon deployment of the platform.

For those working with ThingWorx 8.1.3 and later, it is possible for the platform to automatically obtain a license from PTC should the server be able to communicate successfully with our license portal.  If the connection is blocked for any reason, or you are using a version of 8.1 prior to 8.1.3, a manual approach is also available via the PTC website.

For customers who have already licensed any previous release version of ThingWorx 8.1, there is no need to re-request a license as your current license is compatible with subsequent releases of the platform (e.g. 8.1.3, 8.2.0, 9.0.0, etc.).  You will only need to request a new license file if you purchase new features that aren’t included in your current license.

The article at the following link contains all of the necessary details for licensing any version of ThingWorx 8.1 or later.


Should you have any questions regarding this process, please feel free to reach out to the ThingWorx Support team for further assistance.  The support team can be reached by logging a case as described in the following link: